At Walbridge, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
Registered Address 71 Grove Leaze Shirehampton Bristol England BS11 9QS United Kingdom
2. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order or contact us, we may collect:
Full name
Billing and shipping address
Email address
Telephone number
Payment information (processed securely by our payment providers)
Order history
Technical Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Website usage data
Cookies and similar technologies
3. How We Use Your Information
We use your information to:
Process and fulfill your orders
Verify payments and prevent fraud
Provide customer support
Send order confirmations and shipping updates
Respond to your inquiries
Improve our website and services
Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
4. Payment Security
All payments are processed through secure third-party payment service providers using industry-standard encryption technology.
Walbridge does not store your complete credit or debit card information on its servers.
5. Information Sharing
We may share your information only when necessary with trusted service providers, including:
Payment processors
Shipping and logistics providers
IT and website hosting providers
Fraud prevention and security partners
Government or regulatory authorities where required by law
These third parties are required to protect your information and use it only for the services they provide.
6. Cookies
Our website uses cookies and similar technologies to:
Enable website functionality
Remember your preferences
Improve website performance
Analyze visitor activity
Support marketing efforts where permitted
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
7. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although no internet transmission or storage system is completely secure, we continuously work to safeguard your information.
8. Data Retention
We retain personal information only for as long as necessary to:
Complete your orders
Provide customer service
Meet legal, accounting, and tax obligations
Resolve disputes
Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymized where appropriate.
9. Your Rights
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your personal information
Restrict or object to certain processing activities
Withdraw consent where applicable
Request a copy of your personal data
To exercise these rights, please contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take appropriate steps to remove it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.
Any updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
