At Walbridge, we are committed to providing a secure and convenient shopping experience. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding billing and transaction security.
Accepted Payment Methods
We accept payments through secure and trusted payment service providers. Depending on your location, the following payment methods may be available:
Visa
Mastercard
American Express
Maestro
UnionPay (where available)
Other major credit and debit cards supported at checkout
The payment options displayed during checkout may vary based on your country or region.
Currency
All prices are displayed in the currency selected on our website.
If your payment card uses a different currency, your card issuer may apply exchange rates or additional conversion fees. Please contact your bank or card provider for more information.
Payment Security
Your payment security is our priority.
All online transactions are encrypted using industry-standard Secure Socket Layer (SSL) technology and are processed by certified third-party payment providers.
For your protection, Walbridge does not store your full credit or debit card information on our servers.
Payment Authorization
When you place an order, your payment will be authorized and verified before the order is processed.
If payment authorization is unsuccessful or declined, your order will not be completed. You may contact your bank or card issuer for assistance or try an alternative payment method.
Order Confirmation
After your payment has been successfully completed, you will receive an order confirmation email containing your order details.
If you do not receive a confirmation email within a reasonable time, please check your spam or junk folder or contact our customer support team.
Pricing Accuracy
We make every effort to ensure that all prices shown on our website are accurate.
In the event of a pricing error or technical issue, we reserve the right to cancel or refuse any order before shipment. If payment has already been received, a full refund will be issued to the original payment method.
Taxes
Applicable taxes, including VAT where required, will be calculated and displayed during checkout based on your shipping destination and local regulations.
Fraud Prevention
To protect our customers and prevent fraudulent transactions, we may perform payment verification checks before accepting an order.
In certain cases, we may request additional information to verify your identity or payment details. If verification cannot be completed, we reserve the right to cancel the order and issue a refund if payment has already been captured.
Refunds
Approved refunds will be processed to the original payment method used for the purchase.
Once the refund has been issued, it may take 5–10 business days for the funds to appear in your account, depending on your financial institution or payment provider.
For more information, please refer to our Return & Refund Policy.
Contact Us
If you have any questions regarding payments or billing, please contact us.
